Congratulations, you have made your deposit for your appointment. This is to ensure that the appointment will be held and will be deducted from the final cost of your piercing or piercings. Please read the additional conditions below:

Cancellation

If you need to cancel your appointment, please get in touch with DaVo/the Axiom at least 48 hours before your scheduled appointment. If you do not cancel the appointment or fail to attend, the deposit will be forfeited, and you will not receive a refund or be able to apply the deposit toward future purchases. 

If you do cancel the appointment at least 48 hours before, you will be given two options:

1. The deposit will be held as an advance payment to be used when you wish toward the purchase of piercings or jewelry sold by DaVo and the Axiom.
2. The deposit will be refunded either by reversing the transaction, making a payment through PayPal, or in cash.

Rescheduling Appointments

You can reschedule appointments by following the link in the verification email you received when you scheduled the appointment. You can also call us and have us reschedule for you. Any deposit or full payment will be transferred to the new appointment with no penalty. 

Forfeit of the Deposit

If you fail to cancel or reschedule the appointment, you will forfeit the $20.00 deposit. If you have paid for the piercing in full, you will be given a refund of the amount minus the $20.00 deposit. For example, if you paid $75.00 in full for a nostril piercing and do not cancel or reschedule on a timely basis, you will receive a refund of $55.00.

Applying your deposit

Make sure to mention at the time of payment that you have made a deposit, and please have a photo ID. If the deposit was made on your behalf by someone else, also provide the PayPal transaction number and the name of the person who made the deposit.  

Refunded Deposits

In most cases, the deposit will be refunded automatically if you cancel the appointment. This can take 3 to 5 business days to show up in your account. If you haven't received a refund, don't hesitate to get in touch with DaVo at 515-262-5989 or by email at davo@axiompiercing.com